Three parts, all published.
A platform fee, a seat price, and metered usage — including the usage rates, which is the part most vendors leave off the page. Move the slider and see your actual total.
Free
Enough to connect your domain, import your list, and see it work.
1,000 emails a month · 1 domain
Up to 3 users
- Custom objects, fields, and relationships
- Saved views, filters, and pipelines
- Unified inbox — email, SMS, WhatsApp
- AI copilot and natural-language search
- Your own verified sending domain
Starter
For startups sending real campaigns from their own domain.
50,000 emails a month · 2 domains
Unlimited users
- Everything in Free
- Unlimited users — invite your whole team
- Workflow automation — durable, versioned, traceable
- Email campaigns on live segments
- Reports and dashboards
Growth
For teams running several brands or a steady campaign calendar.
150,000 emails a month · 5 domains
Unlimited users
- Everything in Starter
- Skip the warm-up ramp on a domain that is already warm
- Multiple pipelines per object
- Role-based permissions
- Priority support
Scale
For multi-brand operations and agencies sending on behalf of clients.
500,000 emails a month · 15 domains
Unlimited users
- Everything in Growth
- Dedicated sending IP available
- White-label branding and custom domains
- Row- and field-level permissions
- SSO and audit log export
A brand-new sending domain warms up over its first couple of weeks, so month one delivers less than the figures above while it earns its reputation. The app always shows today’s real limit — and if your domain is already sending well elsewhere, we can lift the starting point straight away.
Need a plan this page doesn’t cover? Talk to us
Why it’s split into three.
A single per-seat price is simpler to advertise and worse to buy: it forces small teams to subsidise capability they use lightly, or heavy AI users to be subsidised by everyone else.
Platform fee
Per workspace. This is the capability — objects, filters, pipelines, inbox, automation, AI. It is worth roughly the same to a team of three as to a team of thirty, so it is not priced per head.
Seats
Per person who logs in and works records. Automations and AI are not seats — the platform doing work on your behalf never costs you a licence. Scoped client access under white-label is not a seat either.
Metered usage
AI credits and messaging, at the published rates below. These have a genuine marginal cost, so bundling them into a flat fee would mean either overcharging light users or losing money on heavy ones.
Every rate, on the page.
Usage is visible per feature in-product before it bills, and cappable per workspace. Nothing here is quoted on request.
| Meter | Rate | Unit | Included | Detail |
|---|---|---|---|---|
| Email sending | Included | included in your plan | 1,000 – 500,000 / month by plan | Sent from your own verified domain on our infrastructure, so there is no separate email provider to sign up for or pay. Transactional and campaign sends draw from the same monthly allowance, and the allowance is visible in-product before you hit it. |
| Sending domains | Included | included in your plan | 1 – 15 domains by plan | We generate the DNS records; you publish them once and we verify automatically. DKIM, SPF alignment, and a DMARC record are set up as part of it rather than left as homework. |
| AI | Included | included allowance | Per-workspace allowance | Drafting a reply, summarising a thread, scoring a record, or answering a natural-language question all draw on a per-workspace allowance. Usage is itemised per feature in-product, and admins can cap a workspace so nothing runs away. |
| SMS and WhatsApp | You pay your carrier | your provider, your account | Bring your own credentials | Connect your own Twilio or Meta account and you pay your carrier directly, with no margin from us. Sending logic, consent enforcement, and timeline recording are identical either way. |
Bring your own messaging provider and you pay your carrier directly, with no margin from us — sending logic is identical either way.
Enterprise
For organisations with procurement, data-residency, or contractual requirements that a published plan cannot meet.
Talk to usThis is the only plan that needs a conversation, because it exists for terms that are genuinely negotiated. You can also email us directly at hello@unifyloop.com.
- Volume above the Scale allowance
- Custom contract, invoicing, and payment terms
- Data residency and custom retention policies
- Security review, DPA, and named security contact
- Onboarding and migration support
- Uptime SLA
Pricing, answered.
Including the ones vendors usually avoid — why users are unlimited, why a new domain cannot send its full allowance on day one, and what happens to your data if you leave.
Are users really unlimited?
Yes, on every paid plan. Nothing about a login consumes the sending capacity or the reputation that our costs actually scale with, so charging for one would be charging for nothing. Invite your whole team, including part-time coordinators and anyone who only reads. What we do limit is how many emails a workspace sends each month, because that is the real constraint.
Do I need a sales call to see a price?
No. Every published plan and its allowances are on this page. Enterprise is the only one that requires a conversation, because it exists for requirements that are genuinely negotiated.
Can I send from my own domain?
That is the intended setup, on every plan including Free. You add your domain, we generate the DNS records, you publish them once, and we verify automatically — DKIM, SPF alignment, and DMARC included. You do not need an Amazon, SendGrid, or Mailgun account of your own.
Can I send my full monthly allowance on day one?
No, and no reputable platform can let you. A brand-new domain has no sending history, so mailbox providers treat a sudden surge as spam. We ramp a new domain up automatically — starting around 50 messages a day and roughly 1.6× every couple of days as you use it — which means the first month delivers less than the headline figure while the domain earns its reputation. The app shows today’s actual limit and what it becomes next. If your domain is already sending well elsewhere, tell us and we can lift the starting point immediately.
What happens if I hit my monthly limit?
Sending stops and everything else keeps working — you can still read, reply to conversations already in progress, and use the rest of the platform. You are told which limit you hit and when it resets, and you are warned before it happens rather than after.
What counts against the email allowance?
Recipients, not messages. One email to fifty people is fifty sends, because that is fifty deliveries and fifty chances to bounce — counting it as one would make any allowance meaningless.
How do I upgrade, and will I be charged automatically?
Request a plan in the app or email us. Nothing charges automatically: we confirm by email and set it up by hand, so you will never find a surprise line on a card. That also means you can ask for something between two plans if that is what you actually need.
Is there a free trial, and do you need a card?
The Free plan is not a trial — no card, and it does not expire. It includes 1,000 emails a month on your own verified domain, which is enough to run the platform properly rather than just look at it.
Can I change plans or cancel?
Change or cancel at any time, and your data exports in full via CSV or the API. We don’t hold data hostage as a retention tactic.
Start on Free. Move up when it pays for itself.
The Free plan is a plan, not a trial — no card, no expiry, and 1,000 emails a month from your own verified domain. Nothing ever bills automatically.
Free trial · no card required · every price published